Date: 2017/02/26
Flight: JL724
DEP/Actual Push: 2250MST/2253MST
ARR/Touch Down: 0635JST/0612JST
Aircraft/Registration: 787-9/JA867J
Class: Business (Used Miles to upgrade from Economy)
Seat: JAL SKY SUITE 787
Date: 2017/02/26
Flight: JL724
DEP/Actual Push: 2250MST/2253MST
ARR/Touch Down: 0635JST/0612JST
Aircraft/Registration: 787-9/JA867J
Class: Business (Used Miles to upgrade from Economy)
Seat: JAL SKY SUITE 787
Prologue
This is the return flight to Narita.
Pre-boarding
Check-in
At KLIA, JAL had only one business class check-in counter, which was processing economy class passengers when I got there. Check-in staff was from Malaysia Airlines.
Lounge
The lady at check-in handed me a rather complicated looking diagram/map for the Cathay Pacific Lounge. JAL doesn't operate its own lounge. She also mentioned that I could also use the Malaysian Airlines Golden Lounge (because I held OneWorld Sapphire.)
I'd gathered from the Internet that the Cathay Pacific Lounge wasn't too exciting. The lounge for the home-base airline should be better and thus, I went to the Golden Lounge of Malaysia Airlines.
Before entering the main area, there was a bar to left. One had to take a few steps up to go into the main area. I took extra care to ascend those steps as it in black and was thus hard to see. On the way out later, a gentleman fell flat on his face, smashing his drinks/plates as I guess, he couldn't see those steps. It was a hazard.
The business class section of the lounge was massive. It felt as big as the Korean Air business class lounge in ICN. I was there around 21:30 and it was crowded.
There was ample hot food and soft drinks. Couldn't find any bottled water though.
At the Gate
There was a preliminary security after immigration. There was another security line at the gate. There were 2 long lines of people queuing to get into the waiting area, which was too crowded and too small for a 787.
At KLIA, JAL had only one business class check-in counter, which was processing economy class passengers when I got there. Check-in staff was from Malaysia Airlines.
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| Business Class lounge ahead, bar to the left. |
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| Complex Directions |
The lady at check-in handed me a rather complicated looking diagram/map for the Cathay Pacific Lounge. JAL doesn't operate its own lounge. She also mentioned that I could also use the Malaysian Airlines Golden Lounge (because I held OneWorld Sapphire.)
Before entering the main area, there was a bar to left. One had to take a few steps up to go into the main area. I took extra care to ascend those steps as it in black and was thus hard to see. On the way out later, a gentleman fell flat on his face, smashing his drinks/plates as I guess, he couldn't see those steps. It was a hazard.
The business class section of the lounge was massive. It felt as big as the Korean Air business class lounge in ICN. I was there around 21:30 and it was crowded.
There was ample hot food and soft drinks. Couldn't find any bottled water though.
At the Gate
There was a preliminary security after immigration. There was another security line at the gate. There were 2 long lines of people queuing to get into the waiting area, which was too crowded and too small for a 787.
On Board
Seats
It was a 787-9, with the JAL 787 Sky Suite, a product unique to JAL. Aisle access for all seats but window-seats have more privacy.Food
Soon after take-off, a late night snack was served. As I had requested vegetarian meals at Narita, I got the vegetarian version. There was a few tofu cubes, with a miso sauce, a sandwich filled with tomatoes, lettuce, and green peppers. Very tasty and satisfying.
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| Vegetarian Late Night Snack |
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| Vegetarian Breakfast |
Service
Cabin lights were turned off soon after take-off so that people could sleep. It was a little too dark for dining. Cabin lights weren't turned back on till after breakfast. Again, it was too dark.
JAL does not offer amenity kit of any sort on these Asian flights. Flight attendants came around and offered eye masks, face masks, etc. And toothbrushes and mouth wash were available next to the sink in the toilet.
Flight attendants were attentive. They tried a little too hard to sell goods from their in-flight shopping. Yet, the item I'd wanted wasn't available.
Flight attendants were attentive. They tried a little too hard to sell goods from their in-flight shopping. Yet, the item I'd wanted wasn't available.
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| Self-Serve amenities in bathroom |
Epilogue
It was an OK kind of red-eye flight. Despite arriving at Narita so early in the morning, we got off at gate 82 in the satellite part of Terminal 2. It was far from everything.
Because I'd used miles for this upgrade from economy, I can't complain. But if I were to pay for a business class ticket, I would have flown Malaysia Airlines.
Because I'd used miles for this upgrade from economy, I can't complain. But if I were to pay for a business class ticket, I would have flown Malaysia Airlines.
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